ServiceTonic to Twilio Flex
migration service

Trouble-free , no special knowledge or programming required. A complete ServiceTonic to Twilio Flex data migration instrument.

More details
Secure and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to switch from ServiceTonic to Twilio Flex

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Twilio Flex.

Next

When migrating your records from ServiceTonic to Twilio Flex we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from ServiceTonic to Twilio Flex

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ServiceTonic to Twilio Flex work

  • Get ready

    Register and go to our migration wizard.

  • Pick and connect your ServiceTonic support desk with HDM.

  • Grant access to your Twilio Flex account.

  • Clarify your requirements

    Let us know exactly what parts of your migration you want to tweak

  • Have your needs estimated

    We shall analyze your application and send you with a total price and a scope of tasks.

  • Migrate from ServiceTonic to Twilio Flex all data

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Twilio Flex import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation
Book a Call
cancel
%s
— %s