ServiceTonic to TOPdesk
migration service
Extremely easy , no special skill set or programming required. A complete ServiceTonic to TOPdesk data migration tool.
ServiceTonic to TOPdesk
The best ServiceTonic to TOPdesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Just decide on what data you need to transfer and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the new platform and enjoy the wonders happening.Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer service details.Automated tool
Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface simple to use as possible.
Link the help desks, pick records, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you left it.
Security is priority
You data is everything which is why we designed a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You control the process
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to enhance the core experience.
Why you should use Help Desk Migration to migrate data from ServiceTonic to TOPdesk
Strong privacy of your records
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in TOPdesk.Next
Retained relation between object and people
When migrating your records from ServiceTonic to TOPdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceTonic to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceTonic to TOPdesk work
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Get ready
Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from ServiceTonic to TOPdesk.
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Connect ServiceTonic
Complete the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.
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Link TOPdesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to TOPdesk all data
When everything's tested out, find a quiet time with the least load on the support team and begin migrating from ServiceTonic to TOPdesk.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your TOPdesk import
Our team would be more than happy to perform a custom migration if you have special demands.
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