ServiceTonic to Thulium
migration service

Smooth , no special knowledge or coding required. A complete ServiceTonic to Thulium data migration tool.

More details
Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to switch from ServiceTonic to Thulium

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Thulium.

Next

Retained connection between object and people

When migrating your data from ServiceTonic to Thulium we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next


What you may migrate from ServiceTonic to Thulium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from ServiceTonic to Thulium work

  • Prepare

    Sign up and go to our migration tool.

  • Connect ServiceTonic

    Choose and link your ServiceTonic support desk with HDM.

  • Connect Thulium

    Give access to your Thulium account.

  • Explain your requirements

    Let us know what elements of your migration you would like to adjust

  • Get your needs estimated

    We shall research your application and send you with a price range and a scope of tasks.

  • Migrate from ServiceTonic to Thulium all data

    Move all your customer support records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Thulium import

Our staff would be more than happy to run a customized migration if you have specific demands.
Get a price estimation
Book a Call
cancel
%s
— %s