ServiceTonic to Tender Support
migration service

Effortless , no special knowledge or programming required. A complete ServiceTonic to Tender Support data migration tool.

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Your best tool for ServiceTonic to Tender Support data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick the records you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and see the miracle happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing essential customer support information.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as possible.

Link the platforms, choose data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we designed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Record mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Simple & effective

In only a couple of buttons to press you will be able to choose the data arrangement, when it goes, and how.

Our tech engineers considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Good service first

Except providing great customer service, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from ServiceTonic to Tender Support

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Tender Support.

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Retained association between object and people

When migrating your data from ServiceTonic to Tender Support we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to Tender Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceTonic to Tender Support work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and link your ServiceTonic service desk with HDM.

  • Grant the right to access your Tender Support account.

  • Clarify your needs

    Let us know what aspects of your migration you wish to tweak

  • Have your needs estimated

    We'll investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from ServiceTonic to Tender Support everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Tender Support import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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