ServiceTonic to SupportBee
migration service

Smooth , no special know how or programming required. A complete ServiceTonic to SupportBee data migration tool.

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Your best tool for ServiceTonic to SupportBee data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the new system and see the miracle happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing essential customer support details.
Effortless process

You don’t have to bother about coding or continuously control each record transferred.

Just attach both platforms, pick what you want to migrate and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is key which is why we created a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from ServiceTonic to SupportBee

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in SupportBee.

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Maintained connection between object and people

When migrating your data from ServiceTonic to SupportBee we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceTonic to SupportBee work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from ServiceTonic to SupportBee.

  • Connect ServiceTonic

    Fill in the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee all data

    When everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from ServiceTonic to SupportBee.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SupportBee import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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