ServiceTonic to Spiceworks Cloud
migration service
Trouble-free , no special skill set or coding required. A complete ServiceTonic to Spiceworks Cloud data migration instrument.
ServiceTonic to Spiceworks Cloud
The best ServiceTonic to Spiceworks Cloud tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick what data you need to migrate and start the transition right away.Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and enjoy the miracle happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.Automated tool
Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.
Link the help desks, pick data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their previous connections untouched.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you left it.
Security is paramount
You data is everything which is why we created a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
You control the process
Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from providing great customer support services, we always want to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the core experience.
Why you should use Help Desk Migration to migrate data from ServiceTonic to Spiceworks Cloud
Strong safety of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Spiceworks Cloud.Next
Sustained connectivity between object and people
When migrating your records from ServiceTonic to Spiceworks Cloud we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceTonic to Spiceworks Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceTonic to Spiceworks Cloud work
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Get ready
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceTonic to Spiceworks Cloud.
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Connect ServiceTonic
Fill in the form with requested credentials to permit our data migration tool to fetch records from your current help desk.
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Link Spiceworks Cloud
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Spiceworks Cloud all data
Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from ServiceTonic to Spiceworks Cloud.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Spiceworks Cloud import
Our team would be more than happy to perform a custom migration if you have specific requirements.
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