ServiceTonic to Sitehelpdesk
migration service

Effortless , no special knowledge or programming required. A complete ServiceTonic to Sitehelpdesk data migration tool.

More details

Your best tool for ServiceTonic to Sitehelpdesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on what data you need to transfer and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and enjoy the wonders happening.
Record completion
Move your help desk data in full to make certain that no ticket is missing vital customer support details.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as possible.

Connect the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your customer info comes complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members can see your passwords or other information.

You may rest assured that with HDM no data breaches are possible.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Simple & effective

In only a couple of clicks it will be possible to select the data arrangement, when it starts, and how.

Our software took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to propose the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from ServiceTonic to Sitehelpdesk

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Sitehelpdesk.

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When migrating your data from ServiceTonic to Sitehelpdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to Sitehelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceTonic to Sitehelpdesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and link your ServiceTonic support desk with HDM.

  • Give the right to access your Sitehelpdesk account.

  • Detail your requirements

    Let us know what parts of your migration you wish to fine-tune

  • Get your requirements estimated

    We'll research your application and send you with a cost and a scope of tasks.

  • Migrate from ServiceTonic to Sitehelpdesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Sitehelpdesk import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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