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ServiceTonic to Sightcall
migration service

Smooth , no special expertise or programming required. A complete ServiceTonic to Sightcall data migration instrument.

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Your best tool for ServiceTonic to Sightcall data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just pick customer info you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and observe the miracle happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing vital customer support details.
Simple and easy procedure

No need to worry about coding or constantly control each piece of info transferred.

Just attach both platforms, tick what you want to migrate and let the system do the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you expected.

Security is priority

Information is everything which is why we designed a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer service, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from ServiceTonic to Sightcall

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in Sightcall.

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Retained connection between object and people

When migrating your data from ServiceTonic to Sightcall we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to Sightcall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceTonic to Sightcall work

  • Prepare

    Register and go to our migration wizard.

  • Pick and link your ServiceTonic support desk with HDM.

  • Give the right to access your Sightcall account.

  • Outline your needs

    Let us know exactly what aspects of your migration you need to tweak

  • Have your needs estimated

    We shall research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from ServiceTonic to Sightcall all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Sightcall import

Our staff would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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