ServiceTonic to ServicePRO
migration service

Smooth, no special skill set or programming required. A complete ServiceTonic to ServicePRO data migration instrument.

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Your best tool for ServiceTonic to ServicePRO data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just pick customer info you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.
Automated migration

Afraid that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as possible.

Attach the platforms, pick records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you left it.

Security is priority

Information is everything which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks you will be able to pick what goes where, when it starts, and in what order.

Our tech engineers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Apart from producing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from ServiceTonic to ServicePRO

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus helping you to be sure that the records end up being in the right destinations in ServicePRO.

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Sustained connectivity between object and people

When migrating your data from ServiceTonic to ServicePRO we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceTonic to ServicePRO work

  • Prepare

    Sign up and go to our migration software.

  • Connect ServiceTonic

    Pick and link your ServiceTonic support desk with HDM.

  • Connect ServicePRO

    Give access to your ServicePRO account.

  • Clarify your business needs

    Let us understand precisely what aspects of your migration you need to tweak

  • Have your needs estimated

    We'll analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from ServiceTonic to ServicePRO everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ServicePRO import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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