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ServiceTonic to ServiceNow
migration service

Smooth , no special expertise or coding required. A complete ServiceTonic to ServiceNow data migration instrument.

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Your best tool for ServiceTonic to ServiceNow data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on what data you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and enjoy the wonders happening.
Record completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer support details.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Connect the platforms, pick records, click ok, and the migration is ready!

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members can see your passwords or other information.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Simple & effective

In just a few buttons to press it will be possible to select the data arrangement, when it starts, and in what order.

Our software took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to propose the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from ServiceTonic to ServiceNow

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in ServiceNow.

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Maintained relation between object and people

When migrating your data from ServiceTonic to ServiceNow we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceTonic to ServiceNow work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from ServiceTonic to ServiceNow.

  • Connect ServiceTonic

    Complete the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect ServiceNow

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow everything

    Once everything's tested out, determine a quiet time with the least load on the support department and start migrating from ServiceTonic to ServiceNow.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ServiceNow import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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