ServiceTonic to ServiceDesk Plus
migration service
Trouble-free , no special skill set or coding required. A complete ServiceTonic to ServiceDesk Plus data migration tool.
Risk-free and Reputable
Your passwords along with data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.Optimal & Accurate
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext


Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in ServiceDesk Plus.Next
Retained connection between object and people
When migrating your records from ServiceTonic to ServiceDesk Plus we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from ServiceTonic to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from ServiceTonic to ServiceDesk Plus work
Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from ServiceTonic to ServiceDesk Plus.
Link ServiceTonic
Fill in the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
Connect ServiceDesk Plus
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to ServiceDesk Plus everything
Once everything's tested, determine a quiet time with the minimal load on the support department and start migrating from ServiceTonic to ServiceDesk Plus.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT