ServiceTonic to ServiceDesk Plus
migration service
Trouble-free , no special skill set or coding required. A complete ServiceTonic to ServiceDesk Plus data migration tool.
ServiceTonic to ServiceDesk Plus
The best ServiceTonic to ServiceDesk Plus tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to migrate and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the new platform and enjoy the miracle happening.Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer service information.Automated tool
Worried that you’ll need special skills to move your info? Don’t be as we made sure that our tool user friendly as it can possibly be.
Link the platforms, select data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
You data is key which is why we designed a tool that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
You’re in control
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to migrate data from ServiceTonic to ServiceDesk Plus
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in ServiceDesk Plus.Next
Retained connection between object and people
When migrating your records from ServiceTonic to ServiceDesk Plus we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceTonic to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceTonic to ServiceDesk Plus work
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Get ready
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from ServiceTonic to ServiceDesk Plus.
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Link ServiceTonic
Fill in the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
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Connect ServiceDesk Plus
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to ServiceDesk Plus everything
Once everything's tested, determine a quiet time with the minimal load on the support department and start migrating from ServiceTonic to ServiceDesk Plus.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your ServiceDesk Plus import
Our team would be more than happy to perform a personalized migration in case you have special demands.
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