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ServiceTonic to Salesforce Service Cloud
migration service

Extremely easy , no special know how or coding required. A complete ServiceTonic to Salesforce Service Cloud data migration instrument.

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The best ServiceTonic to Salesforce Service Cloud tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick what data you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and enjoy the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing critical customer service details.
Automated tool

Worried that you’ll need special skills to migrate your info? Worry not as we ensured that our tool interface simple to use as possible.

Connect the help desks, select records, click ok, and you’re done!

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our employees have see your passwords or other information.

You may rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to select the data arrangement, when it starts, and how.

Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to deliver the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from ServiceTonic to Salesforce Service Cloud

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Salesforce Service Cloud.

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Retained association between object and people

When migrating your records from ServiceTonic to Salesforce Service Cloud we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceTonic to Salesforce Service Cloud work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceTonic to Salesforce Service Cloud.

  • Connect ServiceTonic

    Fill out the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud all data

    Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from ServiceTonic to Salesforce Service Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
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Let a pro perform your Salesforce Service Cloud import

Our team would be more than happy to perform a customized migration in case you have special requirements.
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