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ServiceTonic to RSTickets!Pro
migration service

Smooth , no special expertise or coding required. A complete ServiceTonic to RSTickets!Pro data migration instrument.

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Your best tool for ServiceTonic to RSTickets!Pro data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just pick the records you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and see the miracle happening.
Record completion
Move your help desk records in full to make certain that no ticket is missing vital customer support details.
Automated migration

Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool simple to use as it can possibly be.

Attach the platforms, choose data, click ok, and you’re done!

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our team members can see your passwords or records.

You may be sure that with HDM no data breaches are possible.

You’re in charge

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from ServiceTonic to RSTickets!Pro

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in RSTickets!Pro.

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Retained connection between object and people

When migrating your data from ServiceTonic to RSTickets!Pro we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceTonic to RSTickets!Pro work

  • Prepare

    Register and go to our migration service.

  • Pick and link your ServiceTonic support desk with HDM.

  • Grant the right to access your RSTickets!Pro account.

  • Outline your business needs

    Let us understand precisely what components of your migration you want to tweak

  • Get your requirements estimated

    We will research your application and send you with a cost and a scope of tasks.

  • Migrate from ServiceTonic to RSTickets!Pro all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your RSTickets!Pro import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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