ServiceTonic to Re:Desk
migration service

Effortless , no special skill set or coding required. A complete ServiceTonic to Re:Desk data migration tool.

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Your best tool for ServiceTonic to Re:Desk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick what data you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the target solution and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost essential customer support details.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members can see your credentials or other information.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to select what goes where, when it starts, and in what order.

Our developers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we aim to offer the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from ServiceTonic to Re:Desk

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Re:Desk.

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Sustained connectivity between object and people

When migrating your data from ServiceTonic to Re:Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceTonic to Re:Desk work

  • Prepare

    Register and go to our migration tool.

  • Connect ServiceTonic

    Opt and link your ServiceTonic support desk with HDM.

  • Connect Re:Desk

    Give access to your Re:Desk account.

  • Outline your business needs

    Let us understand precisely what aspects of your migration you wish to adjust

  • Have your preferences estimated

    We shall research your application and send you with a the overall cost and a scope of tasks.

  • Migrate from ServiceTonic to Re:Desk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Re:Desk import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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