ServiceTonic to LiveAgent
migration service
Trouble-free , no special knowledge or coding required. A complete ServiceTonic to LiveAgent data migration software.
ServiceTonic to LiveAgent
The best ServiceTonic to LiveAgent tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Just decide on the records you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and see the miracle happening.Data completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer service information.Automated tool
Scared that you’ll need special skills to move your info? Don’t be as we made sure that our tool interface accessible as it can possibly be.
Connect the help desks, select records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you expected.
Security is priority
Information is everything which is why we created a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You control the process
Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Guided migration
If this is your first migration, worry not. Useful and insightful on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer service, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the general experience.
Why you should use Help Desk Migration to switch from ServiceTonic to LiveAgent
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in LiveAgent.Next
Maintained connection between object and people
When migrating your records from ServiceTonic to LiveAgent we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceTonic to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceTonic to LiveAgent work
-
Get ready
Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from ServiceTonic to LiveAgent.
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Link ServiceTonic
Fill in the form with required credentials to allow our data migration tool to fetch data from your current help desk.
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Link LiveAgent
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to LiveAgent all data
Once everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from ServiceTonic to LiveAgent.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your LiveAgent import
Our team would be more than happy to run a custom migration in case you have particular demands.
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