ServiceTonic to Jitbit HelpDesk
migration service
Trouble-free , no special knowledge or programming required. A complete ServiceTonic to Jitbit HelpDesk data migration instrument.
ServiceTonic to Jitbit HelpDesk
The best ServiceTonic to Jitbit HelpDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to move and set off with the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and see the magic happening.Data completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer service information.Easy procedure
No need to worry about coding or constantly control each record moved.
Just link your source and target, choose what you want to migrate and allow the Migration Wizard deal with the remainder.
Data dependency
Your customer data migrates unite and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our employees have access to your passwords or other information.
You can be certain with HDM no hacker attacks are possible.
Record mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from ServiceTonic to Jitbit HelpDesk
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in Jitbit HelpDesk.Next
Sustained association between object and people
When migrating your records from ServiceTonic to Jitbit HelpDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceTonic to Jitbit HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceTonic to Jitbit HelpDesk work
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Get ready
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from ServiceTonic to Jitbit HelpDesk.
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Link ServiceTonic
Fill out the form with required credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Connect Jitbit HelpDesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Jitbit HelpDesk all data
When everything's validated, choose a quiet time with the least load on the support department and begin migrating from ServiceTonic to Jitbit HelpDesk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Jitbit HelpDesk import
Our team would be more than happy to run a customized migration if you have special needs.
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