ServiceTonic to HESK
migration service
Smooth , no special skill set or programming required. A complete ServiceTonic to HESK data migration tool.
ServiceTonic to HESK
Your best tool for ServiceTonic to HESK data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Simply choose customer info you need to migrate and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the target system and observe the miracle happening.Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing critical customer service details.Easy process
You don’t have to bother about coding or constantly watch each piece of info transferred.
Just attach your source and target, pick what you want to migrate and allow the system do the rest for you.
Data maintenance
Your customer info comes unite and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we aim to deliver the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from ServiceTonic to HESK
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in HESK.Next
Retained connection between object and people
When migrating your data from ServiceTonic to HESK we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceTonic to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceTonic to HESK work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from ServiceTonic to HESK.
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Connect ServiceTonic
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Link HESK
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HESK everything
Once everything's tested out, find a quiet time with the least load on the support department and start migrating from ServiceTonic to HESK.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your HESK import
Our staff would be more than happy to perform a customized migration in case you have special needs.
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