ServiceTonic to Elementool Help Desk
migration service

Extremely easy , no special knowledge or coding required. A complete ServiceTonic to Elementool Help Desk data migration software.

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The best ServiceTonic to Elementool Help Desk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply pick what data you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost vital customer support details.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the help desks, choose data, click ok, and you’re done!

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members can see your passwords or other information.

You can be sure that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we strive to propose the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from ServiceTonic to Elementool Help Desk

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Elementool Help Desk.

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Maintained connection between object and people

When migrating your records from ServiceTonic to Elementool Help Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to Elementool Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceTonic to Elementool Help Desk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect ServiceTonic

    Choose and link your ServiceTonic support desk with HDM.

  • Give access to your Elementool Help Desk account.

  • Outline your requirements

    Let us know exactly what elements of your migration you wish to tweak

  • Have your requirements estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from ServiceTonic to Elementool Help Desk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Elementool Help Desk import

Our team would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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