ServiceTonic to Deskpro
migration service

Effortless , no special knowledge or programming required. A complete ServiceTonic to Deskpro data migration instrument.

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Your best tool for ServiceTonic to Deskpro data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply choose what data you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and enjoy the miracle happening.
Record completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly control each piece of info moved.

Just attach your source and target, tick what you want to take to a new database and allow the system deal with the rest for you.

Data dependency

Your customer info comes unite , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members can access to your credentials or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we work to propose the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from ServiceTonic to Deskpro

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Deskpro.

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Maintained association between object and people

When migrating your data from ServiceTonic to Deskpro we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to Deskpro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceTonic to Deskpro work

  • Prepare

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from ServiceTonic to Deskpro.

  • Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect Deskpro

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Deskpro all data

    Once everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from ServiceTonic to Deskpro.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Deskpro import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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