ServiceTonic to CustomerFirst
migration service
Extremely easy , no special expertise or programming required. A complete ServiceTonic to CustomerFirst data migration software.
ServiceTonic to CustomerFirst
The best ServiceTonic to CustomerFirst tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Just choose customer info you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and observe the wonders happening.Data completion
Move your help desk data in full to ensure that no ticket has lost vital customer support details.Easy process
You don’t have to bother about coding or constantly watch each record moved.
Just attach your source and target, choose what you want to migrate and allow the system do the remainder.
Data dependency
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members can see your passwords or records.
You can be certain with HDM no hacker attacks will take place.
Record mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we strive to propose the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from ServiceTonic to CustomerFirst
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in CustomerFirst.Next
Retained connectivity between object and people
When migrating your records from ServiceTonic to CustomerFirst we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceTonic to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceTonic to CustomerFirst work
-
Get ready
Sign up and go to our migration wizard.
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Connect ServiceTonic
Pick and link your ServiceTonic support desk with HDM.
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Link CustomerFirst
Grant access to your CustomerFirst account.
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Clarify your needs
Let us understand precisely what parts of your migration you need to adjust
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Have your preferences estimated
We shall analyze your case and send you with a price range and a scope of tasks.
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Migrate from ServiceTonic to CustomerFirst all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your CustomerFirst import
Our team would be more than happy to run a customized migration if you have particular needs.
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