ServiceTonic to ConnectWise
migration service
Smooth , no special expertise or programming required. A complete ServiceTonic to ConnectWise data migration tool.
ServiceTonic to ConnectWise
Your best tool for ServiceTonic to ConnectWise data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and enjoy the wonders happening.Record completion
Migrate your help desk data in full to ensure that no ticket has lost vital customer service details.Automated migration
Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface accessible as possible.
Link the help desks, select data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
You data is everything which is why we designed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from ServiceTonic to ConnectWise
Strong security of your data
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in ConnectWise.Next
Maintained relation between object and people
When migrating your data from ServiceTonic to ConnectWise we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceTonic to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceTonic to ConnectWise work
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Prepare
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from ServiceTonic to ConnectWise.
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Connect ServiceTonic
Complete the form with necessary credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Link ConnectWise
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to ConnectWise all data
When everything's tested, choose a quiet time with the least load on the support team and start migrating from ServiceTonic to ConnectWise.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your ConnectWise import
Our staff would be more than happy to run a customized migration if you have particular needs.
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