ServiceTonic to BOSSDesk
migration service

Extremely easy , no special know how or programming required. A complete ServiceTonic to BOSSDesk data migration tool.

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The best ServiceTonic to BOSSDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on what data you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer support information.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each record moved.

Just link your source and target, tick what you need to migrate and let the Migration Wizard deal with the rest for you.

Data maintenance

Your customer data comes complete , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our staff members can access to your credentials or records.

You can be certain with HDM no data breaches will take place.

Data mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to select what goes where, when it goes, and in what order.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we aim to offer the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from ServiceTonic to BOSSDesk

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in BOSSDesk.

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Retained connectivity between object and people

When migrating your records from ServiceTonic to BOSSDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceTonic to BOSSDesk work

  • Get ready

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from ServiceTonic to BOSSDesk.

  • Fill in the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to BOSSDesk all data

    Once everything's validated, find a quiet time with the least load on the support staff and start migrating from ServiceTonic to BOSSDesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your BOSSDesk import

Our team would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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