ServiceTonic to ActiveSeries Suite
migration service
Effortless , no special expertise or coding required. A complete ServiceTonic to ActiveSeries Suite data migration tool.
ServiceTonic to ActiveSeries Suite
Your best tool for ServiceTonic to ActiveSeries Suite data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to transfer and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and enjoy the wonders happening.Record completion
Migrate your help desk info in full to make certain that no ticket has lost critical customer service information.Automated migration
Worried that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool user friendly as possible.
Connect the help desks, choose data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their initial data structure intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
Information is key which is why we developed a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Record mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except providing great customer service, we always want to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from ServiceTonic to ActiveSeries Suite
Strong security of your records
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in ActiveSeries Suite.Next
Maintained relation between object and people
When migrating your data from ServiceTonic to ActiveSeries Suite we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceTonic to ActiveSeries Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceTonic to ActiveSeries Suite work
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Prepare
Sign-up and go to our migration tool.
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Connect ServiceTonic
Select and connect your ServiceTonic service desk with HDM.
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Connect ActiveSeries Suite
Grant access to your ActiveSeries Suite account.
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Express your requirements
Let us know exactly what parts of your migration you wish to tweak
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Get your requirements estimated
We will analyze your case and send you with a total price and a scope of work.
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Migrate from ServiceTonic to ActiveSeries Suite everything
Move all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your ActiveSeries Suite import
Our staff would be more than happy to run a personalized migration if you have special demands.
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