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ServiceTonic to ACANOTION HelpDesk
migration service

Trouble-free , no special knowledge or coding required. A complete ServiceTonic to ACANOTION HelpDesk data migration tool.

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The best ServiceTonic to ACANOTION HelpDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply pick what data you need to migrate and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and enjoy the miracle happening.
Data completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer service details.
Easy procedure

You don’t have to bother about coding or continuously control each record transferred.

Just link both platforms, tick what you need to take to a new database and let the system do the remainder.

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

You data is everything which is why we designed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Simple & effective

In just a few buttons to press you will be able to select what goes where, when it goes, and in what order.

Our developers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from ServiceTonic to ACANOTION HelpDesk

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in ACANOTION HelpDesk.

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Sustained relation between object and people

When migrating your records from ServiceTonic to ACANOTION HelpDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to ACANOTION HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceTonic to ACANOTION HelpDesk work

  • Get ready

    Sign up and go to our migration service.

  • Connect ServiceTonic

    Opt and connect your ServiceTonic support desk with HDM.

  • Connect ACANOTION HelpDesk

    Grant access to your ACANOTION HelpDesk account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you would like to fine-tune

  • Have your needs estimated

    We will research your application and get back to you with a price range and a scope of work.

  • Migrate from ServiceTonic to ACANOTION HelpDesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your ACANOTION HelpDesk import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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