96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ServicePRO import
in a few clicks

Without developers, delays and hustle. With help of robust data import wizard.

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 20 minutes to set up the import to ServicePRO and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to ServicePRO using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration allows you to automatically transition custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to ServicePRO with their respective agents, contacts, and attachments, as a result, saving the record of customers' requests.

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Objects you may import to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to ServicePRO in several easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Pick and link your source support desk with HDM.

  • Connect ServicePRO

    Give access to your ServicePRO account.

  • Detail your business needs

    Let us understand precisely what components of your migration you need to tweak

  • Get your preferences estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Import to ServicePRO everything

    Move all your customer service information in a single push.

We keep your data secure

We take security very seriously and have established a comprehensive set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Voice of the clients

ServicePRO import in a few clicks

Automatically. Securely. Quickly

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