ServicePRO import
in a few clicks

Without developers, delays and hustle. With help of robust data import wizard.

More details

ServicePRO import tool you’ve been looking for

Now, there’s no need to bother about any help desk import issues. Full platform to platform migration with HDM quick and hassle-free.
Save time & money
Lower price, a quick import to the new help desk, and no need to create the migration script. All with HDM.
Smooth process
Just get the customer info ready for migration in advance and begin moving your data. It’s not necessary to fiddle with anything.
Essential data aside
Whether it is for compliance reasons, or convenience, import your historical data to the new tool to keep the track of customers easier.
Automatic import services

Why waste time transferring records manually when a tool can do it?

Our import tool will manage every piece of info so you don’t have to.

Data relationship integrity

All your customer records will move complete and whole. Together with its smallest details, all data is intact.

The same applies to the help desk and CSV data. By the end, you get technically viable information.

Your info is safe

When you grant your credentials to our migration tool, you can rest assured.

Only authorized staff members that directly work with your import will be able to access to your accounts and customer info.

All the records is guarded by the data encryption systems from any electronic attacks.

Map your information

You don’t need to make considerable amount of data audits to get started on your migration.

Use our Migration Wizard to choose the records for data migration right during the process. Choose what you want to transfer and say where it goes just by clicking the necessary checkboxes.

Robust but transparent

You don’t need to learn the platform peculiarities to use it to its full.

Helpful on-screen instructions will assist you move your records quickly and effectively. As a result, you can move data just about to any platform you like.

5-star customer service

Our main goal is to make our service as convenient to you as as feasible, as evident by G2. We always go after quality and proper communication.

Regardless of the way you contact us, we are always happy to help you with the import.


Why import data to ServicePRO using Help Desk Migration?

Castle gates

Security first

We don't share any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration allows you to automatically transition custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to ServicePRO with their respective agents, contacts, and attachments, as a result, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to ServicePRO in several easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Pick and link your source support desk with HDM.

  • Connect ServicePRO

    Give access to your ServicePRO account.

  • Detail your business needs

    Let us understand precisely what components of your migration you need to tweak

  • Get your preferences estimated

    We'll analyze your case and send you with a cost and a scope of tasks.

  • Import to ServicePRO everything

    Move all your customer service information in a single push.

We keep your data secure

We take security very seriously and have established a comprehensive set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

ServicePRO import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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