ServiceNow to USU Valuemation (ITSDM)
migration service

Trouble-free , no special expertise or programming required. A complete ServiceNow to USU Valuemation (ITSDM) data migration instrument.

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The best ServiceNow to USU Valuemation (ITSDM) tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick the records you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and see the magic happening.
Data completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service details.
Simple and easy procedure

You don’t have to bother about coding or continuously control each piece of info transferred.

Just attach both platforms, pick what you want to take to a new database and let the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.

Security is priority

You data is key which is why we designed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from ServiceNow to USU Valuemation (ITSDM)

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in USU Valuemation (ITSDM).

Next

When migrating your records from ServiceNow to USU Valuemation (ITSDM) we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceNow to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceNow to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration software.

  • Connect ServiceNow

    Pick and connect your ServiceNow support desk with HDM.

  • Give the right to access your USU Valuemation (ITSDM) account.

  • Detail your requirements

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Get your needs estimated

    We shall analyze your application and get back to you with a price range and a scope of work.

  • Migrate from ServiceNow to USU Valuemation (ITSDM) all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your USU Valuemation (ITSDM) import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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