ServiceNow to UserVoice
migration service

Extremely easy , no special expertise or programming required. A complete ServiceNow to UserVoice data migration tool.

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The best ServiceNow to UserVoice tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply choose what data you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target system and enjoy the wonders happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing essential customer support information.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.

Link the platforms, choose data, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we created a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Simple & effective

In only a couple of buttons to press it is possible to select what goes where, when it starts, and how.

Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Great service first

Except providing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from ServiceNow to UserVoice

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in UserVoice.

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Retained relation between object and people

When migrating your records from ServiceNow to UserVoice we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceNow to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceNow to UserVoice work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from ServiceNow to UserVoice.

  • Complete the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Connect UserVoice

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to UserVoice everything

    Once everything's validated, determine a quiet time with the minimal load on the support team and start migrating from ServiceNow to UserVoice.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your UserVoice import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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