ServiceNow to Trakdesk
migration service

Effortless , no special knowledge or programming required. A complete ServiceNow to Trakdesk data migration tool.

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Your best tool for ServiceNow to Trakdesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just choose the records you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and see the wonders happening.
Record completion
Move your help desk data in full to make certain that no ticket has lost critical customer support information.
Simple and easy process

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just attach your source and target, choose what you need to take to a new database and allow the system do the rest for you.

Data dependency

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees can access to your credentials or records.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In only a few clicks it is possible to choose what goes where, when it goes, and in what order.

Our developers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to deliver the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from ServiceNow to Trakdesk

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Trakdesk.

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When migrating your data from ServiceNow to Trakdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceNow to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceNow to Trakdesk work

  • Prepare

    Sign up and go to our migration software.

  • Connect ServiceNow

    Pick and link your ServiceNow service desk with HDM.

  • Connect Trakdesk

    Grant access to your Trakdesk account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you wish to adjust

  • Have your requirements estimated

    We will research your case and send you with a cost and a scope of work.

  • Migrate from ServiceNow to Trakdesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Trakdesk import

Our staff would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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