ServiceNow to Solvemate
migration service
Smooth , no special know how or coding required. A complete ServiceNow to Solvemate data migration tool.
ServiceNow to Solvemate
Your best tool for ServiceNow to Solvemate data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick customer info you need to transfer and start the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the target solution and observe the wonders happening.Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer support information.Automated migration
Worried that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool user friendly as it can possibly be.
Link the platforms, select records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you expected.
Data safety is priority
Information is everything which is why we created a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You’re in charge
Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to pick what goes where, when it goes, and in what order.
Our developers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Great service first
Outside of producing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from ServiceNow to Solvemate
Strong security of your records
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Solvemate.Next
Maintained connection between object and people
When migrating your data from ServiceNow to Solvemate we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceNow to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceNow to Solvemate work
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Prepare
Sign-up and go to our migration service.
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Link ServiceNow
Opt and link your ServiceNow service desk with HDM.
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Connect Solvemate
Grant access to your Solvemate account.
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Outline your needs
Let us know exactly what elements of your migration you need to tweak
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Have your preferences estimated
We shall analyze your case and get back to you with a total price and a scope of work.
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Migrate from ServiceNow to Solvemate all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Solvemate import
Our staff would be more than happy to perform a customized migration in case you have particular requirements.
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