ServiceNow to Solvemate
migration service

Smooth , no special know how or coding required. A complete ServiceNow to Solvemate data migration tool.

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Secure and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to migrate data from ServiceNow to Solvemate

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Solvemate.

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Maintained connection between object and people

When migrating your data from ServiceNow to Solvemate we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ServiceNow to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from ServiceNow to Solvemate work

  • Prepare

    Sign-up and go to our migration service.

  • Opt and link your ServiceNow service desk with HDM.

  • Connect Solvemate

    Grant access to your Solvemate account.

  • Outline your needs

    Let us know exactly what elements of your migration you need to tweak

  • Have your preferences estimated

    We shall analyze your case and get back to you with a total price and a scope of work.

  • Migrate from ServiceNow to Solvemate all data

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Solvemate import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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Help Desk Migration service


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