ServiceNow to SmarterTrack
migration service

Extremely easy , no special knowledge or programming required. A complete ServiceNow to SmarterTrack data migration instrument.

More details
Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to switch from ServiceNow to SmarterTrack

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in SmarterTrack.

Next

Sustained connectivity between object and people

When migrating your records from ServiceNow to SmarterTrack we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from ServiceNow to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ServiceNow to SmarterTrack work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and link your ServiceNow support desk with HDM.

  • Grant access to your SmarterTrack account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you wish to modify

  • Have your preferences estimated

    We will research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from ServiceNow to SmarterTrack everything

    Transfer all your customer service records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your SmarterTrack import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation
Book a Call
cancel
%s
— %s