ServiceNow to RSTickets!Pro
migration service

Effortless , no special skill set or coding required. A complete ServiceNow to RSTickets!Pro data migration tool.

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Your best tool for ServiceNow to RSTickets!Pro data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on what data you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer service information.
Automated migration

Worried that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool accessible as it can possibly be.

Connect the help desks, choose data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

Information is everything which is why we developed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from ServiceNow to RSTickets!Pro

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in RSTickets!Pro.

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Maintained relation between object and people

When migrating your data from ServiceNow to RSTickets!Pro we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceNow to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceNow to RSTickets!Pro work

  • Prepare

    Sign-up and go to our migration tool.

  • Choose and connect your ServiceNow service desk with HDM.

  • Connect RSTickets!Pro

    Grant the right to access your RSTickets!Pro account.

  • Explain your requirements

    Let us know what elements of your migration you wish to adjust

  • Have your requirements estimated

    We will research your case and get back to you with a total price and a scope of work.

  • Migrate from ServiceNow to RSTickets!Pro all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your RSTickets!Pro import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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