ServiceNow to Remedy IT Service Management
migration service

Effortless , no special expertise or programming required. A complete ServiceNow to Remedy IT Service Management data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from ServiceNow to Remedy IT Service Management

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Remedy IT Service Management.

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Maintained connection between object and people

When migrating your data from ServiceNow to Remedy IT Service Management we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ServiceNow to Remedy IT Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from ServiceNow to Remedy IT Service Management work

  • Prepare

    Register and go to our migration software.

  • Connect ServiceNow

    Pick and link your ServiceNow service desk with HDM.

  • Give the right to access your Remedy IT Service Management account.

  • Explain your business needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Have your requirements estimated

    We shall investigate your case and get back to you with a price and a scope of work.

  • Migrate from ServiceNow to Remedy IT Service Management everything

    Move all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Remedy IT Service Management import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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Help Desk Migration service


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