ServiceNow to Outlook
migration service

Smooth , no special skill set or coding required. A complete ServiceNow to Outlook data migration instrument.

More details

Your best tool for ServiceNow to Outlook data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick what data you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target solution and enjoy the magic happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Attach the platforms, select records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

You data is everything which is why we developed a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in charge

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to select the data arrangement, when it starts, and in what order.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from ServiceNow to Outlook

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in Outlook.

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Maintained association between object and people

When migrating your data from ServiceNow to Outlook we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceNow to Outlook

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceNow to Outlook work

  • Prepare

    Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceNow to Outlook.

  • Fill out the form with required credentials to allow our data migration tool to access information from your current help desk.

  • Connect Outlook

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Outlook everything

    When everything's tested, determine a quiet time with the minimal load on the support team and start migrating from ServiceNow to Outlook.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Outlook import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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