ServiceNow to osTicket
migration service
Smooth , no special expertise or coding required. A complete ServiceNow to osTicket data migration instrument.
ServiceNow to osTicket
Your best tool for ServiceNow to osTicket data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to move and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and enjoy the magic happening.Record completion
Move your help desk data in full to make sure that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool simple to use as it can possibly be.
Link the platforms, select data, click ok, and you’re done!
Data dependency
Your information comes complete and we mean it.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have see your credentials or records.
You may be certain with HDM no data breaches are possible.
You’re in charge
Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we work to offer the best possible migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ServiceNow to osTicket
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in osTicket.Next
Retained link between object and people
When migrating your data from ServiceNow to osTicket we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceNow to osTicket
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
-
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceNow to osTicket work
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Prepare
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from ServiceNow to osTicket.
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Connect ServiceNow
Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
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Connect osTicket
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to osTicket everything
Once everything's validated, choose a quiet time with the least load on the support team and begin migrating from ServiceNow to osTicket.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. -
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service. -
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your osTicket import
Our staff would be more than happy to run a custom migration in case you have specific needs.
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