ServiceNow to LiveAgent
migration service
Effortless , no special knowledge or programming required. A complete ServiceNow to LiveAgent data migration instrument.
ServiceNow to LiveAgent
Your best tool for ServiceNow to LiveAgent data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just choose the records you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new system and see the wonders happening.Record completion
Transfer your help desk info in full to make certain that no ticket has lost vital customer support details.Effortless procedure
No need to worry about coding or continuously control each piece of info transferred.
Just attach your source and target, pick what you need to take to a new database and let the system do the rest for you.
Data dependency
Your customer info migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members can see your passwords or other information.
You may be sure that with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Simple & effective
In only a few clicks it is possible to choose the data arrangement, when it starts, and how.
Our developers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from ServiceNow to LiveAgent
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in LiveAgent.Next
Sustained connection between object and people
When migrating your data from ServiceNow to LiveAgent we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceNow to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceNow to LiveAgent work
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Prepare
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from ServiceNow to LiveAgent.
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Connect ServiceNow
Complete the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
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Connect LiveAgent
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to LiveAgent everything
Once everything's tested out, find a quiet time with the least load on the support department and start migrating from ServiceNow to LiveAgent.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your LiveAgent import
Our staff would be more than happy to run a personalized migration if you have particular needs.
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