ServiceNow to KronoDesk
migration service

Trouble-free , no special know how or coding required. A complete ServiceNow to KronoDesk data migration software.

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The best ServiceNow to KronoDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose what data you need to move and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the new system and enjoy the magic happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost vital customer support information.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool accessible as possible.

Link the platforms, select data, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we designed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from ServiceNow to KronoDesk

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in KronoDesk.

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Maintained connection between object and people

When migrating your records from ServiceNow to KronoDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceNow to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceNow to KronoDesk work

  • Get ready

    Register and go to our migration tool.

  • Connect ServiceNow

    Select and link your ServiceNow service desk with HDM.

  • Connect KronoDesk

    Grant the right to access your KronoDesk account.

  • Clarify your needs

    Let us know exactly what aspects of your migration you want to modify

  • Have your needs estimated

    We'll research your case and get back to you with a price range and a scope of tasks.

  • Migrate from ServiceNow to KronoDesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your KronoDesk import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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