ServiceNow to Jira Service Desk
migration service
Trouble-free , no special knowledge or programming required. A complete ServiceNow to Jira Service Desk data migration tool.
ServiceNow to Jira Service Desk
Risk-free and Safe
Your passwords along with records are safe with us and will be used for import solely.Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.Optimal & Precise
We've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of dataWhy you should use Help Desk Migration to switch from ServiceNow to Jira Service Desk
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Jira Service Desk.Next
Retained connection between object and people
When migrating your records from ServiceNow to Jira Service Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceNow to Jira Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceNow to Jira Service Desk work
Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from ServiceNow to Jira Service Desk.
Link ServiceNow
Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
Link Jira Service Desk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Jira Service Desk everything
When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from ServiceNow to Jira Service Desk.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert run your Jira Service Desk import
Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimationBlog Articles You Might Find Useful
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