ServiceNow to Jira Service Desk
migration service

Trouble-free , no special knowledge or programming required. A complete ServiceNow to Jira Service Desk data migration tool.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from ServiceNow to Jira Service Desk

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Jira Service Desk.

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Retained connection between object and people

When migrating your records from ServiceNow to Jira Service Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ServiceNow to Jira Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ServiceNow to Jira Service Desk work

  • Get ready

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from ServiceNow to Jira Service Desk.

  • Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Service Desk everything

    When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from ServiceNow to Jira Service Desk.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Jira Service Desk import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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Help Desk Migration service


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