ServiceNow to Issuetrak
migration service

Effortless , no special skill set or programming required. A complete ServiceNow to Issuetrak data migration software.

More details

Your best tool for ServiceNow to Issuetrak data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on what data you need to move and set off with the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing essential customer service information.
Simple and easy procedure

No need to worry about scripting or continuously control each record moved.

Just attach your source and target, choose what you need to migrate and let the Migration Wizard do the remainder.

Data maintenance

Your customer info comes unite and we mean it.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members have access to your credentials or other information.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to select what goes where, when it starts, and how.

Our software took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to offer the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from ServiceNow to Issuetrak

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Issuetrak.

Next

Maintained connection between object and people

When migrating your data from ServiceNow to Issuetrak we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from ServiceNow to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceNow to Issuetrak work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and connect your ServiceNow service desk with HDM.

  • Connect Issuetrak

    Give the right to access your Issuetrak account.

  • Describe your requirements

    Let us know what elements of your migration you would like to adjust

  • Get your requirements estimated

    We shall analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from ServiceNow to Issuetrak all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Issuetrak import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2021

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…

Book a Call
cancel
%s
— %s