ServiceNow to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Effortless , no special expertise or programming required. A complete ServiceNow to HelpDesk data migration tool.

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Your best tool for ServiceNow to HelpDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and observe the miracle happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing vital customer service information.
Automated migration

Scared that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Attach the platforms, pick records, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is key which is why we created a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Simple & effective

In only a couple of clicks it will be possible to pick the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from ServiceNow to HelpDesk

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in HelpDesk.

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When migrating your data from ServiceNow to HelpDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceNow to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceNow to HelpDesk work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from ServiceNow to HelpDesk.

  • Fill in the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect HelpDesk

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpDesk everything

    When everything's tested, determine a quiet time with the least load on the support department and start migrating from ServiceNow to HelpDesk.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your HelpDesk import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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