ServiceNow to Database
migration service
Extremely easy , no special expertise or coding required. A complete ServiceNow to Database data migration instrument.
ServiceNow to Database
The best ServiceNow to Database tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick customer info you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and observe the miracle happening.Data completion
Move your help desk records in full to make sure that no ticket has lost critical customer service information.Easy procedure
You don’t have to bother about scripting or constantly watch each piece of info moved.
Just attach your source and target, tick what you need to migrate and let the system do the rest for you.
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.
You can rest assured that with HDM no hacker attacks are possible.
You’re in control
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to pick what goes where, when it starts, and in what order.
Our software considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service provider, we work to deliver the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from ServiceNow to Database
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Database.Next
Retained relation between object and people
When migrating your records from ServiceNow to Database we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceNow to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceNow to Database work
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Get ready
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceNow to Database.
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Link ServiceNow
Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect Database
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Database everything
Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from ServiceNow to Database.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Database import
Our team would be more than happy to run a custom migration if you have special requirements.
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