ServiceNow to Database
migration service

Extremely easy , no special expertise or coding required. A complete ServiceNow to Database data migration instrument.

More details
Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from ServiceNow to Database

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Database.

Next

Retained relation between object and people

When migrating your records from ServiceNow to Database we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next


What you may migrate from ServiceNow to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from ServiceNow to Database work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceNow to Database.

  • Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect Database

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Database everything

    Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from ServiceNow to Database.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Database import

Our team would be more than happy to run a custom migration if you have special requirements.
Get a price estimation
Book a Call
cancel
%s
— %s