ServiceNow to ConnectWise
migration service

Smooth , no special know how or coding required. A complete ServiceNow to ConnectWise data migration software.

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Your best tool for ServiceNow to ConnectWise data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just pick what data you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and enjoy the magic happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost essential customer support details.
Automated migration

Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as possible.

Connect the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

You data is everything which is why we designed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You control the process

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from ServiceNow to ConnectWise

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in ConnectWise.

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Retained connectivity between object and people

When migrating your data from ServiceNow to ConnectWise we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceNow to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceNow to ConnectWise work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from ServiceNow to ConnectWise.

  • Connect ServiceNow

    Fill out the form with required credentials to permit our data migration tool to retrieve data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise everything

    Once everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from ServiceNow to ConnectWise.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ConnectWise import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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