ServiceNow to bold360
migration service

Effortless , no special knowledge or coding required. A complete ServiceNow to bold360 data migration software.

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Your best tool for ServiceNow to bold360 data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose customer info you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the magic happening.
Record completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer support details.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Connect the help desks, pick data, click ok, and the migration is ready!

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members can see your credentials or records.

You can be certain with HDM no data breaches will take place.

Record mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from ServiceNow to bold360

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in bold360.

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When migrating your data from ServiceNow to bold360 we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceNow to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceNow to bold360 work

  • Prepare

    Register and go to our migration service.

  • Connect ServiceNow

    Opt and link your ServiceNow support desk with HDM.

  • Connect bold360

    Grant access to your bold360 account.

  • Explain your requirements

    Let us know what elements of your migration you want to fine-tune

  • Have your preferences estimated

    We shall research your application and get back to you with a total price and a scope of work.

  • Migrate from ServiceNow to bold360 all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your bold360 import

Our staff would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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