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ServiceDock to Vision Helpdesk
migration service

Trouble-free , no special skill set or programming required. A complete ServiceDock to Vision Helpdesk data migration tool.

More details

The best ServiceDock to Vision Helpdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick what data you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and enjoy the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing essential customer service details.
Easy process

No need to worry about coding or continuously watch each record transferred.

Just link your source and target, tick what you need to take to a new database and allow the Migration Wizard do the rest for you.

Data maintenance

Your customer data comes complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our staff members have see your passwords or records.

You can rest assured that with HDM no hacker attacks are possible.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to select the data arrangement, when it goes, and in what order.

Our software considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we aim to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from ServiceDock to Vision Helpdesk

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right destinations in Vision Helpdesk.

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Retained connectivity between object and people

When migrating your records from ServiceDock to Vision Helpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDock to Vision Helpdesk work

  • Get ready

    Sign-up and go to our migration software.

  • Select and connect your ServiceDock support desk with HDM.

  • Grant access to your Vision Helpdesk account.

  • Describe your business needs

    Let us know what components of your migration you would like to adjust

  • Get your preferences estimated

    We'll investigate your application and send you with a the overall cost and a scope of work.

  • Migrate from ServiceDock to Vision Helpdesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Vision Helpdesk import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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