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ServiceDock to UserVoice
migration service

Effortless , no special knowledge or programming required. A complete ServiceDock to UserVoice data migration software.

More details

Your best tool for ServiceDock to UserVoice data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply pick the records you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target solution and see the magic happening.
Record completion
Migrate your help desk info in full to ensure that no ticket is missing vital customer support information.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, pick data, click ok, and you’re done!

Data dependency

Your customer info comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members can access to your passwords or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press you will be able to choose the data arrangement, when it goes, and in what order.

Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we strive to propose the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from ServiceDock to UserVoice

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in UserVoice.

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Maintained relation between object and people

When migrating your data from ServiceDock to UserVoice we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ServiceDock to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceDock to UserVoice work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from ServiceDock to UserVoice.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to UserVoice everything

    When everything's validated, determine a quiet time with the least load on the support staff and begin migrating from ServiceDock to UserVoice.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your UserVoice import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation

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