ServiceDock to TOPdesk
migration service
Smooth , no special knowledge or coding required. A complete ServiceDock to TOPdesk data migration software.
ServiceDock to TOPdesk
Your best tool for ServiceDock to TOPdesk data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just decide on the records you need to migrate and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and see the miracle happening.Record completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer service details.Simple and easy process
You don’t have to bother about coding or continuously control each record transferred.
Just attach both platforms, pick what you need to migrate and let the system do the rest for you.
Intact connections
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
You data is everything which is why we designed a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Record mapping
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Simple & effective
In just a couple of clicks it will be possible to choose what goes where, when it starts, and how.
Our tech engineers took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Great service first
Apart from producing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from ServiceDock to TOPdesk
Strong security of your information
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in TOPdesk.Next
Maintained connectivity between object and people
When migrating your data from ServiceDock to TOPdesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to TOPdesk work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from ServiceDock to TOPdesk.
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Connect ServiceDock
Fill in the form with requested credentials to permit our data migration tool to fetch records from your current help desk.
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Connect TOPdesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to TOPdesk everything
Once everything's tested out, find a quiet time with the minimal load on the support department and begin migrating from ServiceDock to TOPdesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your TOPdesk import
Our staff would be more than happy to run a customized migration in case you have particular demands.
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