96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ServiceDock to SupportBee
migration service

Smooth , no special know how or programming required. A complete ServiceDock to SupportBee data migration instrument.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from ServiceDock to SupportBee

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in SupportBee.

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Sustained connection between object and people

When migrating your data from ServiceDock to SupportBee we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ServiceDock to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from ServiceDock to SupportBee work

  • Prepare

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceDock to SupportBee.

  • Connect ServiceDock

    Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect SupportBee

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee everything

    When everything's tested, find a quiet time with the least load on the support team and start migrating from ServiceDock to SupportBee.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SupportBee import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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Help Desk Migration service


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