ServiceDock to SupportBee
migration service
Smooth , no special know how or programming required. A complete ServiceDock to SupportBee data migration instrument.
ServiceDock to SupportBee
Your best tool for ServiceDock to SupportBee data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and script development processes. Simply pick customer info you need to transfer and start the transition right away.Easy transition process
No specific expertise required. Just pick what data will go to the target solution and observe the wonders happening.Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer support details.Automated migration
Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool simple to use as possible.
Attach the platforms, choose data, click ok, and the migration is ready!
Data maintenance
Your customer info comes unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our employees can see your passwords or records.
You may rest assured that with HDM no hacker attacks are possible.
You’re in charge
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press you will be able to pick the data arrangement, when it goes, and how.
Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a data import service supplier, we work to deliver the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from ServiceDock to SupportBee
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in SupportBee.Next
Sustained connection between object and people
When migrating your data from ServiceDock to SupportBee we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ServiceDock to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to SupportBee work
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Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from ServiceDock to SupportBee.
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Connect ServiceDock
Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect SupportBee
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee everything
When everything's tested, find a quiet time with the least load on the support team and start migrating from ServiceDock to SupportBee.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your SupportBee import
Our staff would be more than happy to perform a personalized migration in case you have special requirements.
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