ServiceDock to Spiceworks
migration service
Effortless , no special expertise or coding required. A complete ServiceDock to Spiceworks data migration tool.
ServiceDock to Spiceworks
Your best tool for ServiceDock to Spiceworks data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on what data you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new platform and enjoy the wonders happening.Record completion
Transfer your help desk info in full to make certain that no ticket is missing critical customer service details.Simple and easy process
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, pick what you need to migrate and allow the Migration Wizard deal with the remainder.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
You data is key which is why we designed a method that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Record mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Simple & effective
In just a couple of clicks it will be possible to select what goes where, when it starts, and how.
Our developers took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from producing great customer support services, we always want to improve our customer service.
As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from ServiceDock to Spiceworks
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Spiceworks.Next
Sustained connectivity between object and people
When migrating your data from ServiceDock to Spiceworks we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to Spiceworks
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ServiceDock to Spiceworks work
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Prepare
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from ServiceDock to Spiceworks.
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Connect ServiceDock
Complete the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
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Connect Spiceworks
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Spiceworks all data
When everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from ServiceDock to Spiceworks.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Spiceworks import
Our staff would be more than happy to run a personalized migration in case you have special demands.
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