Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

ServiceDock to ServiceDock
migration service

Trouble-free , no special skill set or coding required. A complete ServiceDock to ServiceDock data migration tool.

More details

The best ServiceDock to ServiceDock tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick what data you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target solution and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost essential customer service information.
Simple and easy process

No need to worry about coding or constantly control each piece of info transferred.

Just link your source and target, choose what you want to migrate and allow the tool do the rest for you.

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members have access to your credentials or other information.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we aim to offer the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from ServiceDock to ServiceDock

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in ServiceDock.

Next

Maintained association between object and people

When migrating your records from ServiceDock to ServiceDock we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from ServiceDock to ServiceDock

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceDock to ServiceDock work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect ServiceDock

    Opt and connect your ServiceDock service desk with HDM.

  • Connect ServiceDock

    Give access to your ServiceDock account.

  • Clarify your needs

    Let us know what components of your migration you wish to adjust

  • Have your needs estimated

    We shall investigate your case and get back to you with a total price and a scope of work.

  • Migrate from ServiceDock to ServiceDock everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your ServiceDock import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Systems For Any Business

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?

If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…

Book a Call
cancel
%s
— %s