ServiceDock to ServiceDesk Plus
migration service
Extremely easy , no special know how or coding required. A complete ServiceDock to ServiceDesk Plus data migration tool.
ServiceDock to ServiceDesk Plus
The best ServiceDock to ServiceDesk Plus tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to migrate and start the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the new solution and see the miracle happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer service details.Automated tool
Worried that you’ll need special skills to move your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Attach the help desks, select data, click ok, and the migration is ready!
Data maintenance
Your information comes complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our team members have see your credentials or records.
You can be sure that with HDM no hacker attacks will take place.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to choose what goes where, when it goes, and in what order.
Our developers considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a data import service provider, we aim to propose the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from ServiceDock to ServiceDesk Plus
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in ServiceDesk Plus.Next
Maintained association between object and people
When migrating your records from ServiceDock to ServiceDesk Plus we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ServiceDock to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ServiceDock to ServiceDesk Plus work
-
Get ready
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from ServiceDock to ServiceDesk Plus.
-
Connect ServiceDock
Fill in the form with requested credentials to permit our data migration tool to access information from your current help desk.
-
Link ServiceDesk Plus
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
-
Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
-
Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to ServiceDesk Plus all data
When everything's tested, choose a quiet time with the least load on the support department and begin migrating from ServiceDock to ServiceDesk Plus.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your ServiceDesk Plus import
Our team would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Help Desk Systems For Any Business
No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…
Data Migration 101
Is Migrating Historical Data Worth the Splurge?
So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…