ServiceDock to SolarWinds Service Desk (Samanage)
migration service
Trouble-free , no special knowledge or coding required. A complete ServiceDock to SolarWinds Service Desk (Samanage) data migration tool.
Trouble-free , no special knowledge or coding required. A complete ServiceDock to SolarWinds Service Desk (Samanage) data migration tool.
No need to worry about scripting or continuously control each record moved.
Just link both platforms, pick what you want to take to a new database and allow the tool do the rest for you.
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Information is everything which is why we designed a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Apart from producing great customer service, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the core experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from ServiceDock to SolarWinds Service Desk (Samanage).
Complete the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Once everything's validated, choose a quiet time with the least load on the support team and start migrating from ServiceDock to SolarWinds Service Desk (Samanage).
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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